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Terms And Conditions / Policies

PRIVACY & SECURITY POLICY / TERMS AND CONDITIONS

Privacy Policy

We are committed to protecting the privacy of our customers. We do not sell, rent or loan or reveal any identifiable information at the individual level regarding our customer to any third party. The information that you give is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalised shopping experience. When you purchase products from us or register with us for our services, you have the option of receiving newsletters via e-mails regarding product updates and about special offers. Your account information is protected by a username and password so that you can only have access to this personal information. Please use the log out link once you are done using our services, this is to ensure that the others cannot access your personal information.

Browser compatibility
www.salwarsuitsindia.com - India Fashion Expo is best viewed with Microsoft Internet Explorer version 5.0 or higher. You can upgrade your browser for free at www.microsft.com: Macintosh users using AOL version 3.0 will not be able to place orders with us as this browser version does not support SSL technology. so please upgrade your browser for your security. In of any help / problems you can always email us.
Security Safeguard:

We provide you with a safe and secure online shopping experience. We make sure to safeguard the integrity of our customers credit card information. If you're not quite comfortable shopping online or giving your credit card information than you can call us or email us for various ways you can make your payments with using credit card.

Credit Card Safety:

Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology via payment gateway to protect the security of your credit card information as it is transmitted. SSL is a highly secure way of scrambling data.

How can you confirm that your credit card information is secure?
Before you submit your credit card details, look at the right / left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon the browser you are using), then SSL is active. You can also double-check for security by looking at the URL the first characters of the address in that line should change from "http://" to "https://".
Purchasing and Returns
Check Out

The checkout process takes place in five quick steps :

1. Add to Shopping Cart - Your shopping cart is where add items you want to purchase. You can always delete the item in case you change your mind later on.

2. Check Out - Once you have added all the items you wish to purchase in the shopping cart than click on check out link and you will bes asked to login or register yourself.

3. Shipping Method - Here you will be asked for billing and shipping information. After you have filled this click on continue checkout

4. Payment Method - You will be asked to choose the payment method you wish to make the purchase. After you have filled this click on continue checkout

5. Review order - You will be asked to review your order with the option of editing any information you had given earlier.

Payment and Billing
India Fashion Expo offers you the widest range of payment options.
Return And Exchange

We always look forward to give you the best of products at the best prices as we wish to have long term relations with you as our regular customer. However if due to some unforeseen reasons you require the return of the product then the following terms will be applicable for a mutually consented return. The details of the products or product specifications (for instance weight, color, fabric, details etc.) are given along with the image in the detailed product info section. The product displays are only fairly approximate values. In case of products having intricate handwork, there may be slight variation in the pictures displayed and the respective actual products. India Fashion Expo in its unconditional discretion, may deliver a similar/alike/alternate product for reasons or constraints beyond its control. While we try to accurately reproduce colors, there may be minor variations in color due to photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. We firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We wish to clarify and ascertain that every customer who orders any product from India Fashion Expo is aware of this genuine problem. The return of purchased products is only possible subject to the point that you inform your decision to us by e-mail within 24 hours of receipt of goods. The intimation should also be followed by a return / dispatch of the purchased goods within 24 hours from the time of receipt of products. You cannot return the goods on the grounds of color choice or handwork for any product, as once you order the product on the site you voluntarily confirm to its color and handwork details. You are not entitled to return the products over the issue of price or shipment cost as you are already confirming to them when finalizing the order. An amount of 20% or 25US$ whichever is more will be deducted from the purchase price. The cost of returning the products by express mail has to be borne by the customer. The products have to be returned in original packaging. Used products are not eligible for a return. Money will be returned back once we have received the products in intact position (without any wear and tear / damage). We regret that our policy forbids return of any item which has been customized / modified as per your requirement. In case of any other inquiry you can email us.

Terms Of Sale

1. Customers must provide full, accurate and legible information in the order form including telephone numbers.

2. We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.

3. All credit card payments must be authorized online. In the event of non-authorization of any credit card, we are not responsible for all or part failure or non-acceptance and non-authorization of such credit cards.

4. VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.

5. Customers must provide up to 4 weeks for processing and delivery of orders. In the event of any order that cannot be processed within 4 weeks, India fashion Expo will inform the customer at the earliest.

6. All products offered are subject to availability at the time of placing your order.

7. Designs and prices are subject to change without notice

8. Shipping charges are applicable as per the customer's / destination country.

9. We take every good care to ship the orders in good condition and properly packed. However, the package may be damaged due to delivery procedure and custom procedure at the destination country and we will not be responsible for the same.

Color Disclaimer
Salwar Kamez Online - India Fashion Expo firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. All color options offered on the net are an exercise to provide our customers with the maximum available choice. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A slight variation in the shade selected by you is considered as a normal practice as these products have a tendency to reflect different shades of a color during photography and on your monitor.. We wish to clarify and ascertain that every customer who orders any product from India Fashion Expo is aware of this genuine problem.
Disclaimer

By using India Fashion Expo the user unconditionally accepts the terms and conditions of use as given here.Before placing an order, you must carefully read all the products information, services and policy etc. displayed in relevant sections and in case you still have any inquiry you should contact us before you make any purchases. We are not responsible for the contents of any linked sites. We do not endorse the companies or products to which it links. Your access to any of these third party sites is done entirely at your own risk. We will not be liable for any loss of data, loss/profits or any damages under any circumstances what so ever including any circumlocutory, special, subsidiary, indirect, consequential or other damages that result from the use of or inability to use the products/services offered at India Fashion Expo. In no circumstances / event shall www.salwarsuitsindia.com - India Fashion Expo be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to www.salwarsuitsindia.com - India Fashion Expo for any specific product or service. Availability and prices of items can change without prior notice. Any prices displayed on www.salwarsuitsindia.com - India Fashion Expo may not be indicative of the actual selling prices in any particular area. www.salwarsuitsindia.com - India Fashion Expo is not responsible for any typographical or photographic errors/shortcomings. Apart from any or all of the aforesaid Terms, Conditions & Disclaimers, FAQ or anywhere else in the site, any refund or payment by www.salwarsuitsindia.com - India Fashion Expo to the user (or anybody acting on his behalf for any reason whatsoever) shall not become a waiver of any or all of the terms and conditions made and shall not become a precedent for similar actions/claims in future or confer any rights on the applicant. All such refunds or payments, if any when made, shall be subjected to a deduction of 20% of the product price or $25 whichever is higher on account of Bank charges and other processing overheads.

Limitation of Liability:

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall www.salwarsuitsindia.com - India Fashion Expo or any of its employees, owner, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the www.salwarsuitsindia.com - India Fashion Expo Web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of www.salwarsuitsindia.com - India Fashion Expo has been advised of or should have known of the possibility of such damages. In no event will www.salwarsuitsindia.com - India Fashion Expo be liable for any damages in excess of the fees paid by you in connection with your use of the site at any point of time.

In case of any doubts users may seek clarifications from www.salwarsuitsindia.com - India Fashion Expo through Email and should refrain from using any service/place order before clearling all the doubts. by a a written clarification about the same. Users of www.salwarsuitsindia.com - India Fashion Expo are supposed to have thoroughly read and understood all the terms and conditions mentioned herein. The user are considered to have unconditionally agreed, approved, understood and accepted all the terms, conditions, procedures, risks and consequences of using the products/services at www.salwarsuitsindia.com - India Fashion Expo And they cannot, at any time, claim ignorance of any or all of them. All relationship of any user whosesoever situated is governed by and in accordance with the laws of Delhi, India.

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